Terms & Conditions

Effective Date: January 1, 2026

These Terms & Conditions govern your use of the website and services offered by Legacy Reputation Group (“Company,” “we,” “our,” or “us”). By accessing or using our website, submitting your information, or opting in to receive SMS communications from us, you agree to these Terms & Conditions and our Privacy Policy.

SMS Messaging Terms & Compliance

1. Program Description
Legacy Reputation Group may send SMS text messages to customers and leads who have expressly opted in to receive messages from us through our website, intake forms, scheduling forms, service forms, or other written consent methods.

These messages may include:

  • appointment confirmations and reminders

  • service updates

  • customer support communications

  • follow-up messages regarding your inquiry

  • scheduling or rescheduling notifications

  • account- or service-related notifications

Opt-in for SMS communications is collected through a clear consent mechanism, such as an unchecked checkbox on a form or another compliant written opt-in method.

2. Consent to Receive Messages
By providing your mobile number and opting in, you expressly consent to receive recurring automated and non-automated text messages from Legacy Reputation Group at the number you provided. Consent is not a condition of purchase.

3. Message Frequency
Message frequency varies based on your interaction with us, your service status, and any appointments or support activity associated with your account.

4. Message and Data Rates
Message and data rates may apply to messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.

5. Cancellation Instructions
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After you send STOP, we may send a final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

6. Support Information
If you need assistance, reply HELP to any message or contact us directly at:

Email: support@legacyreputationgroup.com
Phone: +1 (623) 693-8505

7. Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.

8. Supported Carriers
Our SMS program is intended to work with major U.S. wireless carriers. However, delivery is not guaranteed on all carriers or devices.

9. Age Restriction
You must be at least 18 years old, or the age of majority in your jurisdiction, to participate in our SMS program.

10. Privacy Policy
For information about how we collect, use, and protect your data, please review our Privacy Policy at:

https://legacyreputationgroup.com/privacy

11. Compliance Statement
We comply with applicable laws and industry standards governing SMS communications, including the Telephone Consumer Protection Act (TCPA) and applicable carrier and CTIA messaging guidelines.

General Terms

12. Website Ownership and Use
This website (the “Site”) is owned and operated by Legacy Reputation Group. By using the Site, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional terms that may apply to specific services, features, or content made available through the Site.

Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to these Terms & Conditions.

13. Modifications to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any such changes are posted constitutes your acceptance of the revised Terms & Conditions.

Intellectual Property Rights

14. Our Limited License to You
This Site and all materials available on it, including but not limited to text, graphics, logos, branding, design, layout, documents, and other content, are the property of Legacy Reputation Group and/or its licensors and are protected by copyright, trademark, and other intellectual property laws.

The Site is provided solely for your personal, lawful, and non-commercial use. You may not use the Site or its contents in any way that infringes on our rights or that has not been expressly authorized by us.

Unless explicitly permitted in writing, you may not modify, reproduce, republish, upload, post, transmit, distribute, sell, create derivative works from, or exploit any material from the Site. You may, however, download or print one copy of individual pages for your personal, non-commercial use, provided that all copyright and proprietary notices remain intact.

15. Your License to Us
If you submit or post any content to us through the Site or through related channels, including feedback, reviews, comments, messages, images, or other materials, you represent that you own the content or have all necessary rights to provide it.

You grant Legacy Reputation Group a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, copy, reproduce, modify, publish, distribute, display, and otherwise use such content in connection with our business operations, subject to applicable law and our Privacy Policy.

Disclaimers

16. Third-Party Links
The Site may contain links to third-party websites or resources. These links are provided for convenience only. We do not endorse and are not responsible for the content, products, services, or policies of third-party sites.

17. No Warranties
The information, services, and materials available on or through the Site are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Legacy Reputation Group disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

18. No Guarantee of Results
Legacy Reputation Group provides reputation management and related services, but we do not guarantee any specific result unless expressly stated in a separate written agreement. Outcomes may vary depending on the facts, third-party platform policies, timing, and circumstances outside our control.

19. Indemnification
You agree to indemnify, defend, and hold harmless Legacy Reputation Group, its affiliates, officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site, your violation of these Terms & Conditions, or your infringement of any rights of another.

Online Commerce

20. Third-Party Products and Services
Certain parts of the Site may reference or make available products or services offered by third parties. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of third-party products or services.

If you purchase from or interact with a third party through the Site, your relationship is solely with that third party, and Legacy Reputation Group is not liable for any resulting loss or damage.

Registration and Account Security

21. Registration Information
To access certain features of the Site or services, you may be asked to provide information or create an account. You agree to provide accurate, current, and complete information and to keep that information updated.

22. Passwords and Confidentiality
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. If you believe your account has been compromised, contact us immediately at:

support@legacyreputationgroup.com

We are not responsible for any loss or damage arising from your failure to maintain the security of your account credentials.

Termination

23. Suspension or Termination of Access
We reserve the right to suspend, restrict, or terminate your access to the Site or services at any time, without notice, if we determine that you have violated these Terms & Conditions or engaged in conduct we consider unlawful, abusive, fraudulent, or otherwise inappropriate.

Upon termination, your right to use the Site will immediately cease.

Limitation of Liability

24. Limitation of Liability
To the fullest extent permitted by law, Legacy Reputation Group shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the Site, services, or SMS communications.

If we are found liable for any claim arising out of or relating to the Site or services, our total liability shall not exceed the amount paid by you, if any, for the specific services giving rise to the claim.

Governing Law and Dispute Resolution

25. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles.

26. Dispute Resolution
Any dispute arising out of or relating to these Terms & Conditions shall be resolved exclusively through binding arbitration or in a court of competent jurisdiction located in Arizona, as permitted by applicable law.

Contact Information
If you have questions regarding these Terms & Conditions, please contact us at:

Legacy Reputation Group

Phone: +1 (623) 693-8505
Email: support@legacyreputationgroup.com
Website: legacyreputationgroup.com

By using our website or opting in to receive communications from us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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